STORE POLICY

Welcome to Taylory! We are thrilled to have you as a valued customer. Please take a moment to review our store policies to ensure a smooth and enjoyable shopping experience.

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1. Ordering Process:

• To place an order, simply browse through our collection and add your desired items to the shopping cart.

• Proceed to checkout, where you will provide your shipping and payment information.

• Orders are confirmed via email upon successful completion of payment.

 

2. Payment:

• We accept major credit cards, PayPal, and other secure payment methods.

• All transactions are processed in [insert currency].

 

3. Shipping:​

• Orders are typically processed within 1-3 business days, excluding weekends and holidays.

• Shipping fees and estimated delivery times are provided at checkout.

• Customers are responsible for any customs duties or taxes incurred.

 

4. Returns and Exchanges:

• At the moment Taylory is not offering returns.

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5. Product Availability:

• While we strive to keep our inventory up-to-date, some items may occasionally be out of stock.

• In such cases, we will notify you promptly and provide options for a refund, exchange, or backorder.

 

6. Privacy and Security:

• Your privacy and security are our top priorities. We utilize industry-standard encryption technology to protect your personal information.

• We do not sell or share your data with third parties for marketing purposes.

 

7. Customer Support:

• Have questions or need assistance? Our friendly customer support team is here to help! Contact us via email during business hours.

 

8. Feedback:

• We value your feedback and use it to continuously improve our products and services. Feel free to share your thoughts with us via email or through our website.

 

9. Legal Disclaimer:

• All content on our website, including product descriptions and images, is the property of Taylory and may not be used without permission.

• We reserve the right to modify these policies at any time without prior notice.

 

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Permanent Jewelry

1.Surgery/Jewelry Allergy

•  Not recommended for those with a gold or silver sensitivity or pacemaker installed.

 

2.Warranty

 

• All permanent jewelry sales are final and covered under our 60 day warranty, which includes repair & reattach for FREE within 60 days of purchase. Please note, our policy does not extend to wear and tear, chain adjustments, please keep your chain and bring it with you for reattachment. We are not liable for any loss and will not provide replacements for lost chains.We ensure your piece is welded properly before you exit your appointment and the custom fit is approved. Permanent jewelry is meant to last however, it is not indestructible and must be handled with care as it is still a delicate piece of jewelry.

 

 

Thank you for choosing Taylory for your jewelry needs. We appreciate your support and look forward to serving you!